Super-Cube®

Situational judgement

Part of the full pathway · ~8 min

Full pathway · 8 min session

Situational judgement

What you’ll learn: Practise Situational judgement with a real example, a micro-practice and an if–then plan.

Session outline

  1. Hook · A star performer is rude to junior staff. A customer crisis needs them today. What do you do first, and what do you do next week?
  2. Core idea
  3. Example · Gift of the Givers
  4. Reflect
  5. Micro-practice
  6. If–then plan
  7. Check · 3 quick questions with explanations
  8. Journal

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